Privacy Policy

Privacy Policy

Effective Date: November 12, 2025
Last Updated: November 12, 2025

1. INTRODUCTION

NavBoosted, Inc. ("NavBoosted," "Company," "we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website NavBoosted.com and related services (collectively, the "Service").

BY USING OUR SERVICE, YOU CONSENT TO THE COLLECTION AND USE OF INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.

1.1 Data Controller

NavBoosted, Inc. is the data controller responsible for your personal data collected through the Service.

1.2 Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes become effective immediately upon posting. Your continued use of the Service after changes constitutes acceptance.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

Account Information

  • Full name and business name
  • Email address and phone number
  • Billing address and payment information
  • Company details and website URLs
  • Account credentials and preferences

Campaign Data

  • Target keywords and URLs
  • Geographic targeting preferences
  • Traffic specifications and settings
  • Campaign performance metrics

Communication Data

  • Support tickets and inquiries
  • Feedback and testimonials
  • Survey responses
  • Email communications

Payment Information

  • Credit card details (processed by third-party providers)
  • Billing history and invoices
  • Subscription details
  • Credit balance and usage

2.2 Information Collected Automatically

Usage Data

  • Pages visited and features used
  • Click patterns and navigation paths
  • Time spent on pages
  • Referring and exit pages
  • Search queries within the Service

Device and Technical Data

  • IP address and approximate location
  • Browser type and version
  • Operating system and platform
  • Device type and unique identifiers
  • Screen resolution and browser settings
  • Language preferences
  • Time zone settings

Cookies and Tracking Technologies

  • Session cookies for authentication
  • Preference cookies for settings
  • Analytics cookies for service improvement
  • Marketing cookies for remarketing
  • Third-party cookies from integrated services

Log Data

  • Server logs and error reports
  • API usage and rate limiting data
  • Security event logs
  • Performance metrics

2.3 Information from Third Parties

Third-Party Services

  • Google Search Console data
  • Payment processor information
  • Social media profile data (if connected)
  • Analytics provider data
  • Email service provider data

Public Sources

  • Publicly available business information
  • Domain registration data
  • Social media profiles
  • Business directories

3. HOW WE USE YOUR INFORMATION

3.1 Service Provision

  • Create and manage your account
  • Process transactions and payments
  • Deliver requested services and features
  • Manage credits and subscriptions
  • Execute traffic campaigns

3.2 Communication

  • Send service-related notifications
  • Respond to inquiries and support requests
  • Provide technical support
  • Send billing and account updates
  • Deliver marketing communications (with consent)

3.3 Service Improvement

  • Analyze usage patterns and trends
  • Develop new features and services
  • Optimize user experience
  • Conduct research and analytics
  • Test and improve functionality

3.4 Legal and Security

  • Comply with legal obligations
  • Enforce our Terms and Conditions
  • Prevent fraud and abuse
  • Protect rights and safety
  • Respond to legal requests

3.5 Marketing and Business

  • Send promotional materials (with consent)
  • Conduct market research
  • Personalize your experience
  • Remarketing and advertising
  • Business planning and analysis

4. LEGAL BASIS FOR PROCESSING

We process your personal data based on:

4.1 Contractual Necessity

Processing necessary to fulfill our contract with you, including:

  • Account creation and management
  • Service delivery
  • Payment processing
  • Customer support

4.2 Legitimate Interests

Processing for our legitimate business interests, including:

  • Service improvement and development
  • Fraud prevention and security
  • Direct marketing to existing customers
  • Business analytics and reporting

4.3 Legal Obligations

Processing necessary to comply with legal requirements, including:

  • Tax and accounting obligations
  • Responding to legal process
  • Regulatory compliance
  • Law enforcement cooperation

4.4 Consent

Processing based on your explicit consent for:

  • Marketing to non-customers
  • Non-essential cookies
  • Optional service features
  • Data sharing with third parties

5. HOW WE SHARE YOUR INFORMATION

5.1 Service Providers

We share data with third-party service providers for:

  • Payment processing (Stripe, PayPal)
  • Email delivery (SendGrid)
  • Analytics (Google Analytics, Mixpanel)
  • Cloud hosting (AWS, Google Cloud)
  • Customer support tools
  • Security services

5.2 Business Transfers

In the event of:

  • Merger or acquisition
  • Sale of assets
  • Bankruptcy or reorganization
  • Business transition

Your information may be transferred to the successor entity.

5.3 Legal Requirements

We may disclose information when required to:

  • Comply with legal obligations
  • Respond to subpoenas or court orders
  • Cooperate with law enforcement
  • Protect our legal rights
  • Prevent illegal activities

5.4 Consent-Based Sharing

With your explicit consent, we may share information with:

  • Third-party partners
  • Affiliate programs
  • Integration partners
  • Marketing platforms

5.5 Aggregated Data

We may share anonymized, aggregated data that cannot identify you for:

  • Industry reports
  • Marketing materials
  • Research publications
  • Public statistics

6. DATA SECURITY

6.1 Security Measures

We implement industry-standard security measures including:

  • SSL/TLS encryption for data transmission
  • Encryption at rest for sensitive data
  • Regular security audits and assessments
  • Access controls and authentication
  • Intrusion detection systems
  • Regular security updates and patches
  • Employee security training
  • Incident response procedures

6.2 Data Breach Notification

In the event of a data breach, we will:

  • Notify affected users within 72 hours (where feasible)
  • Provide information about the breach
  • Recommend protective measures
  • Cooperate with regulatory authorities

6.3 Limitations

No security system is impenetrable. We cannot guarantee absolute security. You use the Service at your own risk.

7. DATA RETENTION

7.1 Retention Periods

We retain your data for:

  • Account Data: Duration of account plus 3 years
  • Transaction Data: 7 years for tax/legal requirements
  • Campaign Data: 2 years after campaign completion
  • Communication Data: 3 years from last contact
  • Analytics Data: 2 years from collection
  • Marketing Data: Until consent withdrawn

7.2 Deletion

Upon account termination or request:

  • Active data deleted within 30 days
  • Backup data deleted within 90 days
  • Some data retained as legally required
  • Anonymized data may be retained indefinitely

8. YOUR RIGHTS AND CHOICES

8.1 Access Rights

You have the right to:

  • Access your personal data
  • Receive a copy of your data
  • Know how we use your data
  • Know who we share data with

8.2 Control Rights

You can:

  • Correct inaccurate data
  • Delete your account and data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Data portability

8.3 Communication Preferences

You may:

  • Opt-out of marketing emails
  • Adjust notification settings
  • Unsubscribe from newsletters
  • Manage cookie preferences

8.4 How to Exercise Rights

To exercise your rights:

  • Email: [email protected]
  • Account settings: Manage preferences
  • Response time: Within 30 days

9. COOKIES AND TRACKING

9.1 Types of Cookies

Essential Cookies

Required for Service functionality:

  • Authentication and security
  • Account preferences
  • Shopping cart/checkout

Analytics Cookies

Help us understand usage:

  • Google Analytics
  • Mixpanel
  • Hotjar

Marketing Cookies

Used for advertising:

  • Google Ads
  • Facebook Pixel
  • LinkedIn Insight Tag

9.2 Cookie Management

You can control cookies through:

  • Browser settings
  • Cookie consent banner
  • Account preferences
  • Third-party opt-out tools

9.3 Do Not Track

We do not currently respond to Do Not Track signals. This may change in the future.

10. INTERNATIONAL DATA TRANSFERS

10.1 Cross-Border Transfers

Your data may be transferred to and processed in:

  • United States (primary)
  • Countries where our service providers operate
  • Countries where you access the Service

10.2 Safeguards

We ensure appropriate safeguards through:

  • Standard contractual clauses
  • Privacy Shield compliance (where applicable)
  • Adequacy decisions
  • Appropriate technical measures

10.3 Your Acknowledgment

By using the Service, you consent to data transfer outside your country, which may have different data protection laws.

11. CHILDREN'S PRIVACY

11.1 Age Restrictions

Our Service is not intended for children under 18. We do not knowingly collect data from children.

11.2 Parental Rights

If we learn we have collected children's data, we will:

  • Delete the information immediately
  • Notify the parent/guardian if possible
  • Take steps to prevent recurrence

12. CALIFORNIA PRIVACY RIGHTS

12.1 California Residents

Under CCPA, California residents have additional rights:

  • Right to know about personal information collected
  • Right to delete personal information
  • Right to opt-out of sale (we do not sell personal data)
  • Right to non-discrimination

12.2 Shine the Light

California residents may request information about disclosures to third parties for direct marketing.

12.3 Do Not Sell

We do not sell personal information as defined under CCPA.

13. EUROPEAN PRIVACY RIGHTS

13.1 GDPR Rights

If you are in the European Economic Area, you have:

  • Right to access
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights related to automated decision-making

13.2 Legal Basis

We process EU data based on:

  • Contract performance
  • Legal obligations
  • Legitimate interests
  • Explicit consent

13.3 Supervisory Authority

You may lodge complaints with your local data protection authority.

14. THIRD-PARTY SERVICES

14.1 Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices.

14.2 Third-Party Integration

When you connect third-party services:

  • Read their privacy policies
  • Understand data sharing
  • Manage permissions carefully

14.3 Social Media

If you interact with us on social media, those platforms' privacy policies apply to your interactions.

15. DATA PROCESSING AGREEMENTS

15.1 Processor Agreements

We maintain data processing agreements with:

  • All service providers handling personal data
  • Subprocessors with data access
  • International data recipients

15.2 Your Processor Obligations

If you process personal data through our Service, you must:

  • Comply with applicable data protection laws
  • Obtain necessary consents
  • Implement appropriate safeguards
  • Notify us of any breaches

16. AUTOMATED DECISION-MAKING

16.1 Profiling

We may use automated processing for:

  • Fraud detection
  • Credit limit determinations
  • Service recommendations
  • Risk assessment

16.2 Your Rights

You have the right to:

  • Request human review
  • Express your point of view
  • Contest automated decisions
  • Opt-out where applicable

17. PRIVACY BY DESIGN

We implement privacy by design principles:

  • Data minimization
  • Purpose limitation
  • Privacy as default setting
  • Transparency
  • User control
  • Security by design
  • Accountability

18. CONTACT INFORMATION

18.1 Privacy Inquiries

For privacy-related questions:

18.2 Response Time

We aim to respond to privacy requests within:

  • General inquiries: 5 business days
  • Rights requests: 30 days
  • Urgent matters: 48 hours

18.3 Complaints

If you're unsatisfied with our response:

  • Contact our Data Protection Officer
  • File a complaint with your supervisory authority
  • Seek legal remedies

19. UPDATES TO THIS POLICY

19.1 Notification of Changes

We will notify you of material changes through:

  • Email notification
  • Service announcement
  • Account dashboard notice

19.2 Review Recommendations

We recommend reviewing this policy:

  • Before providing new information
  • When we notify of changes
  • Periodically (at least annually)

20. ADDITIONAL DISCLOSURES

20.1 Analytics Services

We use analytics to improve our Service:

20.2 Payment Processors

Your payment data is processed by:

20.3 Email Service

Email delivery handled by:

20.4 Hosting Services

Infrastructure provided by:

ACKNOWLEDGMENT

BY USING NAVBOOSTED, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO ITS TERMS.

This Privacy Policy was last updated on November 12, 2025. We encourage you to periodically review this page for the latest information on our privacy practices.